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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A pop-up menu will show up. It offers elaborate information about all the operations that you can perform on that particular page. Each pop-up menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast assortment of instructional videos clarifying how to work with our hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you are looking for, have a glimpse at our comprehensive Frequently Asked Questions section, which comprises questions asked by real people and offers practical solutions. We regulary "revamp" our Frequently Asked Questions section with new Q&A's in an attempt to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can get in touch with our great team of tech support engineers available 24x7 and ready to assist you with any query. Each support ticket you open will be responded to within one hour (the average trouble ticket response time being approximately twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 282830

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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